INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How often should I replace the filters in my RO purifier?

Filter replacement frequency depends on usage and water quality. Generally:

  • Sediment and Carbon Filters: Every 6–12 months

  • RO Membrane: Every 2–3 years

Does Pure N Sure offer installation services?here can I view my sales receipt?

Yes, we provide professional installation services for our products. After purchasing, our team will contact you to schedule the installation at your convenience.

What warranty do Pure N Sure purifiers come with?

Our purifiers come with a 1-year warranty covering manufacturing defects. For extended warranty options, please contact our customer support.

Are the purifiers suitable for borewell water?

Yes, the Hydra model is specifically designed to handle higher TDS levels, making it suitable for borewell water. The Aure model is ideal for municipal water sources.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS